Choosing fine jewellery is an important decision, and we understand that you may have questions before making your purchase. Whether you’re exploring lab-grown diamonds for the first time, looking for the perfect engagement ring, or considering a custom design, our team is here to make the process simple and transparent.

Below, you’ll find answers to some of the most commonly asked questions about our diamonds, jewellery, shipping, returns, customization, and care. If you need further assistance, our specialists are always available to guide you toward the perfect piece.

Frequent Asked Questions

Amore by Aaron is a premium fine jewellery brand specializing in ethically crafted lab-grown diamond jewellery. We offer timeless engagement rings, wedding bands, earrings, necklaces, bracelets, and bespoke custom designs.

Amore by Aaron primarily operates online, allowing us to offer premium-quality jewellery at better prices by eliminating traditional retail overhead.

For private consultations or viewing appointments, please contact us directly.

Shopping online with Amore by Aaron gives you access to:

  • Better pricing on premium jewellery
  • Certified lab-grown diamonds
  • Transparent sourcing
  • Custom design options
  • Convenient shopping from anywhere

Lab-grown diamonds are real diamonds created in advanced laboratory environments using cutting-edge technology.

They are:

  • Chemically identical to mined diamonds
  • Physically identical
  • Optically identical

The only difference is origin.

Yes. Lab-grown diamonds are genuine diamonds.

They have the same:

  • Carbon crystal structure
  • Hardness (10 on Mohs scale)
  • Fire, brilliance, and sparkle

They are not cubic zirconia or imitation stones.

Lab-grown diamonds are typically created using two methods:

HPHT (High Pressure High Temperature)
Replicates the natural pressure and heat conditions deep within the earth.

CVD (Chemical Vapor Deposition)
Builds diamond crystal layers from carbon-rich gas in a controlled chamber.

FeatureNatural DiamondsLab-Grown Diamonds
OriginEarth-minedLaboratory-created
AppearanceIdenticalIdentical
CompositionCarbon crystalCarbon crystal
PriceHigherMore affordable
SustainabilityMining requiredLower environmental impact

Not with the naked eye.

Even trained professionals typically require specialized equipment or certification reports to distinguish them.

Yes. Our diamonds are certified by internationally recognized laboratories such as:

  • IGI (International Gemological Institute)
  • GIA (Gemological Institute of America)

Certification verifies quality, authenticity, and specifications.

Yes. Since lab-grown diamonds have the same optical properties as mined diamonds, they sparkle exactly the same.

Lab-grown diamonds are considered a more ethical alternative because they eliminate concerns associated with traditional diamond mining and conflict sourcing.

The 4Cs determine diamond quality:

Cut – sparkle and brilliance
Color – absence of yellow/brown tint
Clarity – internal and external imperfections
Carat – diamond weight

Popular diamond shapes include:

  • Round Brilliant
  • Oval
  • Cushion
  • Pear
  • Emerald
  • Princess

Round Brilliant remains the most classic and popular choice.

You can:

  • Use our ring sizing guide
  • Measure an existing ring
  • Contact our team for assistance

Yes, we offer secure international shipping on eligible orders.

Shipping timelines vary depending on your location and product customization requirements.

Estimated timelines:

  • Ready-to-ship items: 5–10 business days
  • Custom jewellery: 2–4 weeks

Delivery times may vary by destination.

Yes. All shipments are fully insured until safely delivered.

We offer a hassle-free return policy on eligible items.

Please review our Returns Policy page for complete details.

Yes. Select rings include complimentary resizing.

Custom and eternity bands may have resizing limitations.

Yes. Our jewellery includes warranty coverage against manufacturing defects.

Yes. We offer bespoke jewellery services.

You can customize:

  • Diamond shape
  • Setting style
  • Metal type
  • Ring size
  • Personal engraving

Our custom process:

  1. Consultation
  2. Design selection
  3. Diamond selection
  4. Production
  5. Delivery

Yes. You may share inspiration images, sketches, or ideas with our design team.

We accept secure online payments via major payment methods.

Available options may vary by country.

Installment or financing options may be available depending on region and payment provider.

For assistance, please contact us via:

  • Email
  • Contact form
  • WhatsApp / Phone

Yes. You may book a virtual or private consultation with our team.